Frequently Asked Questions.
Windows, Doors & More, we have the answers:
Planning your Home Improvements:
FIRSTLY, YES YOU CAN CONTACT US FOR NO OBLIGATION QUOTATIONS OR EXPERT ADVICE.
What Styles of Replacement Windows & Doors do you Offer?
At John Paterson The Window Company we are pleased to offer you all the leading styles as well as leading brands. Whether you are looking to replace with Sash, Flush, Casement and more we offer a huge choice from upvc, aluminium to casement. Traditional or contemporary with all colour combinations offered. The same applies to Doors, from a New Contemporary Grey show piece door to a great value upvc energy efficient option.
What is the difference between Patio Doors & French Doors? What are Bi Fold Doors?
The main difference between Patio Doors and French Doors is in the design of operation. Traditionally French Doors will open outwards whereas Patio Doors will slide sideways. French Doors will open outwards exposing the full width of the opening. It can be misleading that many styles of Doors have become known simply as patio doors.
Bi Fold Doors take the options further, these very smartly fold on themselves, with each section folding in a concertina effect. Often they can be folded inside or out. Bi Fold Doors, fitted on runners seamlessly fold and slide at the same time, leaving you with much more space than traditional patio doors. These truly help to bring the outside garden and surroundings into the home.
What Are Panoramic Doors & the difference with Bi Folds ?
Panoramic Doors offer the latest in contemporary design appeal to open up your home to the outside. Panoramic doors offer some unique design features over and above Bi Fold Doors. For example Panoramic Doors do not have hinges or brackets, just a single traffic door whilst the remaining panels slide and then pivot out on a magnetic rail system. As each panel operates independently you have ultimate flexibility for positioning and more.
Technical & Essential Answers you should know:
01.
Are your Windows & Doors Energy Rated and Energy Efficient?
At J Paterson The Window Company we take great care to only supply product with a high energy rating and Thermally Insulated. For example as well as Energy certificates, our Rehau Range of windows and doors come with an "A" rating as do most of our products. Be careful there are many budget products available that do not even seem to have an energy rating.
02.
Will my new windows & conservatory be Permitted by building regulations and will i need planning permission?
This is an important consideration, J Paterson The Window Company have the experience to assist in this regard. Generally speaking replacement windows do not need planning permission. We are FENSA registered which means we comply with all Building Regulations, your install will be registered with FENSA and a compliance certificate will be sent from them after install. We can assist with all matters relating to Conservation Areas, Listed Buildings and such. It is is of utmost importance you choose a company for your home improvements with the relevant experience., please ask us for advice.
03.
If I contact You, will I be Bombarded with Marketing or Sales Pressures?
Quite simply NO! We do not employ high pressure salesman or tactics and will never sell your details to a third party. We rely on referrals and our reputation and reviews do the talking for us. With good quality product and competitive pricing we have no need to bombard you. We lay out the best options for you, allowing you to make a costed and informed decision. No tricks.
04.
What Kind of Warranty Do you offer?
From Replacement Windows, Double Glazing to Conservatories and Patio Doors, our main products come with a 10 year manufacturer warranty, excluding some fittings that are 2 year warranty such as locks etc, see our Guarantees Page for further information. In addition some of our premium ranges there is a 20 year warranty offered.
05.
What is the likely Installation lead time for my order?
Following on from our site survey and measurements taken at your property, you are entitled to a legal cooling off, change of mind from your order confirmation. During our visit we will advise of likelt lead times based upon the products and complexity of teh works, it is usual however to allow 3 weeks. Throughout the process though we will advise you and book a suitable day in with you. Projects of extreme urgency are often accomodated, please just ask as every install may have different requirements.
Above All, "J Paterson The Window Company" Have the Expertise for your project.
Whatever your Home Improvement Project may be, from a New Porch to New Double Glazing or Panoramic Doors to let the Garden in, Contact Us and allow us to Demonstrate our Expertise and Huge Savings & Choice on offer...